FAQs

Frequently Asked Questions

Empowering You with Trusted Insights and Unbiased Reviews

What do I get for free?

Once you have signed up to Trust Beauty you will be placed on a basic plan to start building your profile. With our basic plan you will have the opportunity to start building your reviews and online presence.

How does it work

If you have already been added as a business to Trust Beauty you will need to claim your profile by visiting the link we sent to you via email. You will need to add your claim request code and once verified we will send you your login details for you to start building your profile.

If you have registered as a new business user on Trust Beauty, it's simple - you can follow the steps to log in to start activating your account.

How do I get verified?

Once you have logged into your account you can navigate to your “Verified status” section where you will be prompted to add the required information and documents in order for our assessment team to accept or decline you're verification.

What do I get with a verified account?

What you get

  • A verified badge 
  • A unique link showcasing you are a verified National Beauty business
  • Supporting documents you can use on your social platforms and website
  • Support when you need it
  • Verified business certificate

Why do I need to get verified?

Over 80% of consumers will purchase services or products from businesses they trust. Therefore, if you have shown you are who you say you are and have relevant information to prove this you are more likely to attract more customers and recognition online.

How can National Beauty help me

We have built in features to help maximise your growth through attracting more customers and sales. You can showcase your approved badges via social media and your website pages in order to gain trust from existing and future customers.

How do i get reviews and followers

When you log in to your National Beauty account you will have the option to share your profile link via various platforms including whatsapp, instagram, email etc inviting customers to review and follow your page.

Why should I get followers?

Keep your fans up to date with your latest news, offers and updates by colle3cting as many followers to your page as possible. As we all know, followers can enhance your public profile and show popularity, the more followers you gain the more data you will add to your business for future marketing features that we will be introducing.

What if i receive bad reviews

You can flag any reviews you feel are untrue with a statement for our assessment team to review. Once reviewed we will accept or decline your flagged review.

Why has my business been listed on National Beauty

Your business has been listed due to being recognised by our scouting team or recommended by a customer as they would like to see your business listed on National Beauty. Customers can review your company page without you claiming but we do advise you to claim your company profile as soon as possible so you can gain control.

What are the guidelines for reviews being published on my page

Please check out our review guidelines here

What are National Beauty milestones

You can achieve different statuses with National Beauty milestones by confirming things such as qualifications, confirmed insurance, awards, 5 star reviews, followers etc.This all enables consumers to build trust and recognise your business as a reputable, established business. You will receive different statuses and badges which are;

  • ‘NATIONAL BEAUTY APPROVED’
  • ‘MOST LOVED’
  • ‘MOST TRUSTED AND LOVED’
  • ‘TRUSTED’

We may already provide a National Beauty approval if we recognise your business is already established in your industry.

-Verification status section (needs to say whether verified or not)